Complaints Book
O Conservatório Regional de Setúbal has a Complaints Book, available in physical format at its premises and also in electronic format, in accordance with the legislation in force (Decree-Law No. 156/2005, of 15 September, with subsequent amendments).
The Electronic Complaints Book allows consumers and users to submit complaints, suggestions or compliments in a simple and direct manner to the competent authorities.
How to make a complaint
When you access this official platform, you will be directed to the digital form where you can submit your complaint, choose the sector of activity and identify the Conservatory as the entity being complained about.
Contact for suggestions or access difficulties
If you wish to clarify any questions, make suggestions or resolve any issues before formalising a complaint, you can contact us directly via:
- Email: geral@conservatoriosetubal.pt
- Phone: 265 529 350 – Call to national landline
- Adress: Av. Dr. António Rodrigues Manito, Nº 4, 2900-058 Setúbal, Portugal
We are available to find the best possible solution and continuously improve the quality of our services.
Physical Complaints Book
The Complaints Book in physical format is also available at the Conservatory’s premises during opening hours.